Abuse Policy

Abuse Policy

  1. We are committed to maintaining a clean network with an excellent reputation and expect all of our customers to comply with our terms and conditions. If you believe that something illegal or abusive has originated from our network or systems please contact us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it.       
  2. Abuse is considered to be, but not limited to:
    • Spamming
    • Phishing
    • IRC Activity
    • Hacking attempts
    • Network disruption e.g DoS and DDoS
    • Dissemination of computer viruses
    • Illegal web site content
  3. When contacting us, please include as much relevant information as possible about the abuse you have encountered. This may include:
    • Web address e.g. www.csd.co
    • Relevant date and times
    • Log files
    • Email headers
  4. Once we have received your complaint, we will investigate and contact any relevant customers as required. We will report illegal activity to the police or relevant authorities and work with them to stop the abuse as quickly as possible.